Can I use Tika on my phone?
Yes! Tika works perfectly on your mobile browser, and it’s optimized for both Android and iOS.
We’re Here to Help Your Events Run Smoothly.
Got a question? We’ve got answers. our support team is here for you.
Contact usGetting Started with Tika
How do I contact support?
You can reach our support team at hello@usetika.africa or through the help button in your dashboard.
Buying Tickets & Attending Events
Do I need an account to buy tickets?
No, you can check out as a guest, but creating an account lets you track your tickets easily.
How do I buy a ticket?
Find the event you want, select your ticket type, and follow the payment instructions.
How will I receive my ticket after payment?
Your ticket will be sent to your email instantly after payment. You can also download it from your Tika profile.
Can I buy tickets for other people?
Yes, you can purchase multiple tickets and send them to friends via their email addresses.
I didn’t get my ticket email. What should I do?
Check your spam folder. If it’s not there, log in to your Tika account to download it or contact support.
Hosting & Managing Your Event
How do I create an event on Tika?
Sign up as an organizer, log in, click “Create Event”, fill in your event details, and publish.
Can I host free events?
Yes. Tika supports both free and paid events.
How do I manage my event?
Your event dashboard lets you edit details, check ticket sales, and see attendee lists.
When will I get paid for my ticket sales?
Payouts are sent to your bank account based on your selected payout schedule.
Can I edit my event after publishing?
Yes, go to your event dashboard, select your event, and click “Edit” to update details.
How do I see who bought tickets for my event?
You can download your attendee list anytime from your dashboard.
Can I cancel an event?
Yes, but make sure to notify attendees and process refunds if needed.